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Abstract
It is a well-known fact that we are living in the era of liberalization and globalization. Therefore, in the changing economic scenario, the emergence of new modes of trade, dealing and supplies, e-commerce and online shopping have provided new opportunities as well as new challenges for consumers. Moreover, it has become very essential to change all traditional practices in trade. Now here it is an urgent need to amend the existing framework of consumer rights in India which was implemented as Consumer Protection Act (CPA) 1986. Moreover, in the contemporary global scenario, the Consumer Protection Bill 2018 was passed by the Indian Parliament which provides for establishment of a regulator called as Central Consumer Protection Authority (CCPA) to regulate all matters relating to consumer rights in India.