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Abstract

The business of banking cannot function without customers, nor can the business be done by acquiring a certain number of customers. Most business institution thrive move on keeping old customers happy rather than on getting new customers. The objectives of the present study are as follows: to analyse the Awareness about e-banking services, to analyse the Usage of e-banking services and Factors motivate to use e-banking services, to discuss the E-banking services, Opinion of the respondents towards e-banking services in public and private sector banks. The study is based on both primary and secondary data. The primary data collected from 500 customers from the selected six banks in Ramanathapuram District. Among the six banks, three banks from public sector and remaining three banks from private sector banks. Sample selection of the customers was 250 each from public and private sector banks in stratified random sampling techniques.

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How to Cite
Mrs. P.SOUNTHARYA, & Dr.G.KARUNANITHI. (2020). Electronic Banking Services– A Study With Special Reference To Ramanathapuram District. GIS Business, 15(5), 19-36. Retrieved from https://journals.eduindex.org/index.php/gis/article/view/19970