Page 1 of 9
Journal for Studies in Management and Planning
Available at
http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 03 Issue 11
October 2017
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 85
Changing Consumer pattern from Price to
Attribute; an Empirical study
Dr H K Renushree
Assistant Prof , PG & UG dept of Economics ,
Field Marshal K M Cariappa College Madikeri
ABSTRACT
One of the most fundamental building blocks of economics is the law of demand.
Demand theory describes and explains individual choice of consumption bundles. Traditional
theory considers optimizing behaviour when the consumer's choice is restricted to
consumption bundles that satisfy a budget constraint. The budget constraint is determined by
price–income pairs.
On the other hand Characteristics demand theory states that consumers derive utility
not from the actual contents of the basket but from the characteristics (attributes) of the goods
in it. This theory was developed by Kelvin Lancaster in 1966 in his working paper “A New
Approach to Consumer Theory”. Lancaster argued that individuals do not have preferences
for marketed goods or services as such; instead they have preferences for particular
characteristics. The individual gets utility not from the consumption of goods directly but
from the acquisition of these characteristics embodied in the goods. Labelling characteristics
by the letter Y, an individual's utility can be written as U = U (Y1, Y2, ..., YN) where the
various items inside brackets are N characteristics that 'matter' to this person's subjective
well-being.
The traditional theory of demand recognizes that the desire for a product fluctuates
with the price of the item. The simplified summary of the theory says other things remaining
constant higher the price, the lower the demand vice versa. But there are other important
considerations that influences more than price in recent times. Attributes of products like
shape colour aroma packing and durability etc can also have significant influences on the
level of demand for products.
With this background, this article analyses empirically changing consumer behaviour
from price to attributes based on primary data.
Key words: Traditional demand theory; Lancaster Theory; Consumer Behaviour; Attributes
Page 2 of 9
Journal for Studies in Management and Planning
Available at
http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 03 Issue 11
October 2017
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 86
Changing Consumer pattern from Price
to Attribute; An Empirical study
Introduction
In the era of globalization, attribute
has gained recognition as a determinant in
consumer purchasing. Consumer
behaviour is stated as the behaviour that
consumer displays in searching for,
purchasing, using, evaluating, and
disposing of products, services and ideas
that they expect will satisfy their needs.
The study of consumer behaviour is
concerned not only with what consumers
buy, but also with why they buy it, when
and how they buy it, and how often they
buy it. It is concerned with learning the
specific meanings that products hold for
consumers.
One of the most fundamental
building blocks of economics is the law of
demand. Demand theory describes and
explains individual choice of consumption
bundles. Traditional theory considers
optimizing behaviour when the consumer's
choice is restricted to consumption bundles
that satisfy a budget constraint. The budget
constraint is determined by price–income
pairs.
On the other hand Characteristics
demand theory states that consumers
derive utility not from the actual contents
of the basket but from the characteristics
(attributes) of the goods in it. This theory
was developed by Kelvin Lancaster in
1966 in his working paper “A New
Approach to Consumer Theory”. Lancaster
argued that individuals do not have
preferences for marketed goods or services
as such; instead they have preferences for
particular characteristics. The individual
gets utility not from the consumption of
goods directly but from the acquisition of
these characteristics embodied in the
goods. Labelling characteristics by the
letter Y, an individual's utility can be
written as U = U (Y1, Y2, ..., YN) where
the various items inside brackets are N
characteristics that 'matter' to this person's
subjective well-being.
The traditional theory of demand
recognizes that the desire for a product
fluctuates with the price of the item. The
simplified summary of the theory says
other things remaining constant higher the
price, the lower the demand vice versa.
But there are other important
considerations that influences more than
price in recent times. Attributes of
products like shape, colour, aroma packing
and durability etc can also have significant
influences on the level of demand for
products.
With conventional theory, the
introduction of a new option meant that we
Page 3 of 9
Journal for Studies in Management and Planning
Available at
http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 03 Issue 11
October 2017
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 87
could not reliably predict how this would
slot into the consumer’s preference map.
However, by relying on a study of the
characteristics rather than the goods or
service involved, we can predict how
changes will affect a consumer’s
behaviour without needing to start once
again empirically.
Consumer research takes place at
every phase of consumption process,
before the purchase, during the purchase
and after the purchase. According to Philip
Kotler consumer behaviour as “all
psychological, social and physical
behaviour of potential customers as they
become aware of and evaluate, purchase,
consume and tell others about products and
services”. The scope of consumer
behaviour includes not only the actual
buyer and his act of buying but also
various roles played by different
individuals and the influence they exert on
the final purchase decision .Individual
consumer behaviour is influenced by
economic, social, cultural, psychological,
and personal factors.
Methodology:
This research is descriptive and empirical
in nature. Data has been collected from
both Primary and secondary sources.
Primary data has been collected through
online survey method with closed ended as
well as open ended framed questionnaire.
Nearly 150 samples were collected but due
to certain incomplete samples only 104
samples were used for analysis. Non
probability snowball sampling technique
has been used to collect the sample. Data
has been collected during the month of
November to December 2016. This data
has been analyzed with statistical tools like
percentages frequency and multiple
regression method for analyzing factors
influencing consumer behaviour keeping
Lancaster theory as base.
Objective of the Study:
1. To know consumers preference
(price or attributes)
2. To identify factors influencing
Consumer preference
Review of Literature:
Following literature have been reviewed to
link shifting of consumer preference
pattern.
A. Abdul Brosekhan & C. Muthu
Velayutham in their article “Consumer
Buying Behaviour – A Literature Review”
have reviewed Consumer Behaviour based
on different approaches like the traditional,
positivist perspective based on utilitarian
approach to consumption that is based on
price. While the non-positivist
