Main Article Content
Abstract
Online shopping is one of the leading activities done online, especially with the Generation Z hence, E-payment emerged. In line with this, online fraud and scam cases become a massive problem, thus, security should be given an importance to make online payment reliable, for this is one of the most challenging thing that people faced which hinders them to adopt online payment. This study aims to measure how the demographic profile of the Generation Z affects the influencing factors of e-payment adoption. Data were gathered through survey questionnaire given personally to the 337 College of Business Administration students in the Polytechnic University of the Philippines. Simple random probability sampling was used to give all the CBA students an equal chance in getting selected. It has identified that gender and course differences affect the attitude towards adoption and use of technology. The study shows that there is no significant difference in perceived risk, perceived usefulness, ease of use and e-payment adoption while there is a significant difference between the gender and trust as well as the course and trust factor. Thus, found out that Generation Z are still open to use E-payment adoption in the near future. It is therefore, consumers must only trust the legitimate websites to set awareness towards the risk of fraud and the service must advocate consumer the trust that they can rely on, advertise the service provider to raise awareness that this type of transaction is easy and safe.