Main Article Content
Abstract
E-Banking is the way by which the customers interact through their computer system and do the entire operations by exercising a secret code. It maintains secrecy of communication. The customer will instruct the banker through the computer with regard to transfer, investment and re-payment of loans or appropriation of different payments. By this, using cheques are very much minimized. The customers contact the banker or his particular branch from any part of the world, even when he is flying or on a sea voyage. The paper analyses customers’ satisfaction of ATM service in selected Banks in Thiruvarur district. The survey concludes that the ATM service leads the customers to a benefit at the large extent. For sampling purpose, 280 customers were selected based on convenience sampling from four banks. Percentages & Chi-square test were used for this study.