Main Article Content


The subject of this article is customer satisfaction and its impact on company performance through satisfaction with its products, including a comparison with the competition. Research was conducted in search of factors which affect customer satisfaction on the one hand and the performance of the company on the other hand.

Article Details

How to Cite
UPPARA, M. (2019). The Effect of Customer Satisfaction. European Journal of Business and Social Sciences, 7(4), 682-687. Retrieved from