Main Article Content
Abstract
The enjoyment of the highest attainable standard of health is one of the fundamental rights of human beings. Due to the change in food habits, lifestyle and environment pollution, the diseases have increased and the people need hospital services frequently for their wellbeing. In this era of information, consumer’s expectation is high towards healthcare. They demand a higher level of accuracy, reliability and overall better services than in the past. The services provided in Government hospitals are not very good so, many people approach private hospitals for their wellbeing. This has paved way for the mushroom growth of private hospitals in Kanyakumari district and there is severe competition among the service providers.An attempt has been made in this paper to measure the level of satisfaction of the respondents towards hospital services and to offer suggestions to overcome the competition.