Main Article Content

Abstract

This study is conducted to measure the satisfaction level of customer satisfaction on the basis of some dimensions of e-banking service quality such as reliability, responsiveness, accessibility, security, efficiency, accuracy, assurance, customer services, communication, web designed and cost saved in Rohtak district of Haryana. To find out the results mean and t-test has been used. The results drawn are showing that respondents are satisfied with e-banking services.

Article Details